EasyBets Privacy Policy

EasyBets (easybets.ws) places the highest importance on user privacy. This Privacy Policy ("Policy") explains what personal information EasyBets collects, how it is used, and how it is kept secure.

This Privacy Policy applies to all EasyBets services, websites, and applications. By using our services, you are considered to have consented to the data processing described in this policy.

EasyBets believes that privacy is a fundamental right in the digital age. Millions of users in Bangladesh trust us — and we are fully committed to honouring that trust.

EasyBets may collect the following types of information:

We never store your password, bank PIN, or full card number. Sensitive payment information is processed exclusively through secure payment gateways.

EasyBets uses your information for the following purposes:

• To create, manage, and verify your account.
• To process betting, payment, and withdrawal requests.
• To detect and prevent fraud, money laundering, and unauthorized activity.
• To meet legal and regulatory obligations.
• To provide customer service and support.
• To send you relevant offers and promotions (based on your consent).
• To personalize your experience on the platform.
• To improve service quality and platform performance.

EasyBets may share information with third parties only in the following limited circumstances:

• Payment Processors: Necessary information is shared with payment services such as Mobile Pay, Nagad, and Rocket to process transactions.
• Legal Authorities: Information may be disclosed to relevant authorities when required by court order or legal obligation.
• Security Partners: Limited data may be shared with trusted security providers to prevent fraud and maintain platform safety.
• Business Transfers: In the event of a change in ownership of EasyBets, data may be transferred to the new owner on the condition that this policy is upheld.

Your information will not be shared for any reason beyond those stated above. All third-party service providers operate under strict confidentiality agreements.

EasyBets uses cookies and similar technologies on its website. Cookies are small data files stored in your browser.

• Essential Cookies: Required for login sessions and security. These cannot be disabled.
• Functional Cookies: Used to remember your preferences and settings.
• Analytics Cookies: Used to analyse site usage statistics. No personally identifiable information is revealed.
• Marketing Cookies: Used to show relevant offers. You can turn these off at any time.

To keep your data safe, EasyBets applies industry-standard security measures:

• 256-bit SSL/TLS encryption — applied to all data transfers.
• Sensitive data stored with AES-256 encryption.
• Two-factor authentication (2FA) available.
• Regular security audits and penetration testing.
• Automatic alerts are triggered when suspicious login activity is detected.
• Data access is restricted to authorized staff on a need-to-know basis only.
• 24-hour security monitoring.

However, no online service can guarantee 100% security. Please take care of your own account — use a strong password and never share it with anyone.

How long EasyBets retains your data depends on the type of information and the purpose for which it was collected:

Once the retention period expires, data is securely deleted or anonymised. Some data may be retained longer due to legal obligations.

As an EasyBets user, you have the following rights:

• Right to Access: You may request to know what information we hold about you.
• Right to Rectification: You may request corrections to any inaccurate or outdated information.
• Right to Erasure: In certain circumstances, you may request that your data be deleted.
• Right to Portability: You can receive your information in a structured, portable format.
• Right to Object: You may opt out of marketing communications at any time.
• Right to Restriction: You can request that data processing be restricted in certain circumstances.

To exercise any of these rights, email us at support@easybets.ws. We will do our best to respond within 30 days. Identity verification may be required in some cases.

EasyBets strictly refrains from providing services to anyone under the age of 18. We do not knowingly collect or process personal information from minors.

Any account found to belong to a minor will be closed immediately and all associated data will be deleted. Responsible gaming is not just a policy for us — it's a social commitment.

EasyBets may update this Privacy Policy as needed. When changes are made:

• A notification will be sent to your registered email address whenever changes are made.
• The "Last Updated" date at the top of the page will be revised accordingly.
• You will be notified before any significant changes take effect.
• A copy of any previous policy version is available upon request.

Continued use of EasyBets after any changes take effect will be considered acceptance of the updated policy. If you do not agree, you may request that your account be closed.

For any privacy-related questions, requests, or complaints, please get in touch with us:

• Data Protection Email: support@easybets.ws
• Live Chat: Available 24/7.
• Response time: typically within 24–48 hours.